Advertising visionary focuses on China

An advertisement for Procter & Gamble's Head & Shoulders shampoo in Shanghai. Saatchi & Saatchi entered China 23 years ago with P&G. [Photo / China Daily]

Chinese-led team

As of May 2011, Roberts split the China business from the Asia-Pacific region. China head Billingsley now reports directly to the company's headquarters in New York.

"I did this for three reasons," Roberts said.

"First, the progress in China is lightning-fast, so if the Chinese arm wants something, all they have to do is to ask me. I wanted to have no bureaucracy to slow the growth in China," he said.

"The second reason is that Asia Pacific is an incredibly big region. The economies of Japan, India, Australia, New Zealand and Thailand all have their own problems to address, so to add China to this region was not only too much, it did not get the right amount of attention," Roberts said.

The third and most important reason is the next generation of leadership at Saatchi & Saatchi China. "I want to develop Justin and his key-team person, because Justin will be the last foreigner to run Saatchi China," Roberts said.

"The candidates have to be passionate, competitive, curious and have lots of ideas," Roberts said, adding that he expects the company to welcome its first Chinese regional CEO within the next three years.

In 2011, China's advertising market grew by 14.5 percent, according to a Charm Communications Inc report. Advertisers spent more than 680 billion yuan ($108 billion) last year on print, TV and Web advertising.

Saatchi & Saatchi has some 500 employees in China. About 20 percent are Westerners. Roberts said he is convinced that a Chinese management team running the business in China is merely a first step.

"Five years from now, some of those Chinese will go overseas," he predicted. "Lenovo will be the No 1 computer company in the world. It will beat IBM Corp and Hewlett-Packard. They are unstoppable, because they do things right."

Roberts liked two advertising ideas in particular that came from the company's China office. One was the "Head & Shoulders China's Got Talent" campaign for P&G's shampoos, and the other was Kraft's Prince biscuits advertising campaign.

"These were China initiatives for the Chinese consumers, because that's the future," Roberts said. "We cannot come here anymore and just be a Western brand."

Roberts knew of the importance of localization back in 1989, when he took over as chief operating officer for Lion Nathan Ltd, a merger of beverage and food company Lion and retail company Nathan in Australia.

"At my first meeting, I was thinking about how to make an impact for the public to remember the name of the new company," Roberts said.

He couldn't think of anything for Nathan, so he decided to make use of Lion, he said. He went to the Auckland Zoo and asked the zookeeper if they had a lion.

The zookeeper looked at Roberts and replied: "You are an idiot; this is a zoo, of course we have a lion," he recalled, whereupon, Roberts said: "Can I borrow it for some time?"

The next day when he attended his first company meeting with 150 financial analysts, he brought in a lion with him.

"I walked in the office with the lion, and just as it happened, the lion saw 150 faces and got scared," he said. The lion let out a roar which shook the entire building. The financial analysts were terrified, but they never forgot the name of the company, Roberts said.

"That was successful branding."

Saatchi & Saatchi

In 1997, Roberts had a choice of either joining the sportswear and footwear giant Nike Inc to run its rugby department globally, or becoming the CEO worldwide of Saatchi & Saatchi.

"Saatchi & Saatchi was the only advertising company that my mother ever heard of," Roberts said, but that was not the reason he decided to join the company.

When he was in the Beverly Hills Hotel in Los Angeles, California, Saatchi & Saatchi's worldwide creative director Bob Isherwood sent him a fax.

"This is our inspirational dream, to be revered as a hothouse for world-changing creative ideas that transform our clients' businesses, brands", the fax said. "So KR, you can either change the world or sell shoes."

That did it. "I came to Saatchi & Saatchi because of the dream," Roberts said.

However, the company was in trouble, and employee morale was at an "all-time low", he said.

"I was advised to bring in my trusted guys: my HR guy, my marketing guy, my money guy," he said. "Instead I didn't bring in anybody, or move anybody for the first two years," Roberts wrote in his book.

Roberts dropped the word "advertising" from Saatchi & Saatchi's name, and dubbed the firm as an "ideas company".

"We had great people. We had the most famous brands in the world. We had the best clients, such as P&G, Toyota and General Mills," he said. "The only missing element was some creativity." The kind of creativity - machine-gunning a vending machine, or bringing a live lion into a meeting - that some would call "crazy", he added.

Roberts looks for open-minded Chinese companies to work with, so that his company may help them in the global market.

"I work with the clients who think I am crazy, but all progress comes from crazy people," he said.

However, the craziest thing this advertising visionary did has nothing to do with his work life.

Roberts was kicked out of school at age 16 because he got his then-girlfriend pregnant. That girl was Roberts' first love. They had a daughter but were never married and have remained best friends for half a century.

"That was pretty crazy; that was pretty crazy," Roberts said. "But I am not ashamed of this, I was just 16 years old."

gaoyuan@chinadaily.com.cn