Travel services need to be regulated to protect tourists

A VIDEO THAT SHOWS A TOURIST GUIDE in Yunnan province scolding tourists on a coach for four minutes simply because they did not purchase many goods in the shops that provide kickbacks to her has been an online hit. The tourism authorities have responded that they will probe the incident and punish the guide and her agency if they are found responsible. Comments:

The guide, of course, deserves a penalty for her bad service and verbal abuse of the tourists under her care. However, there have already been numerous reports about guides forcing tourists to purchase goods. Tourists should stay alert and avoid joining organized trips that offer a price obviously lower than it should be.

Southern Metropolis Daily, May 3