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A problem sea turtles can't solve

By Ben Leary | China Daily European Weekly | Updated: 2011-09-02 10:29

For robust economic growth to continue, Domestic middle-level talent needs to be nurtured

A problem sea turtles can't solve

The towering skyscrapers of Shanghai, the bustling activity in Beijing's CBD, the nightly light shows in Hong Kong, and the hectic ports in Shenzhen highlight China's rise to power in the world economy.

These wealthy cities make it easy to forget about China's status as a developing country. However, when it comes to the acquisition of talent at an executive level China still falls short of the developing world. Some say China is short of some 30,000 executives.

Prior to the global financial crises, China suffered from the worst brain drain in the world, according to some reports. Of all the students who left China to study abroad since the country opened up in 1978 (more than 1 million), only 25 percent have returned to live and work in China. This is an all too familiar problem for developing countries: They need to send students abroad to learn necessary skills and technologies to lead the country toward an innovative economy, but too often the best and brightest leave and never return.

Today, that's changing. Unemployment and lack of opportunities in the West brought on by the global financial crises are motivating Chinese overseas graduates to return home where the opportunities are greater, the salaries comparable, and the cost of living lower. Many of these students, often called "sea turtles" in Chinese, return home to work in Western companies where they can use their English and knowledge of Western culture to function in a Western working environment, and can use their Chinese language and cultural knowledge to help the companies adapt their practices and business plans to China's local conditions.

This is, however, only a recent phenomenon and doesn't fix the short-term shortage companies in China have when looking for executive talent. The expatriate solution for many multinational companies seems the only way to solve this local executive shortage. But this still produces a minefield of problems both culturally and when trying to bridge the gap between the Western management techniques and China's middle management thirst to rise to the top. Many multinational companies are hemorrhaging their best talent purely because of the glass ceiling created by a Western management culture.

Now more than ever we are seeing a growing trend for companies in China, particularly foreign ones, to move away from hiring foreign expatriates for management positions toward tapping into the local talent pool. The advantages of local hires are clear: They have a better understanding of the Chinese market, demand lower salaries as competition is increasing and margins are shrinking, and it is easier for them to communicate with those working below them. This lets companies save money, avoid the high failure rate of foreign managers, and gives incentives to younger Chinese workers in the company who may have previously viewed high level management positions as "off-limits" if all of them were previously held by foreigners.

The downside for China's up and coming elite is the "musical chairs" effect of a handful of well-connected executives always being considered for the best jobs. This in turn has a damaging effect on the economy, even if it is great to see home grown (or even overseas cultivated) Chinese executives being considered for the top job. However, with too few of them and a limited talent pool, companies lack choices when it comes to hiring truly innovative leaders.

One solution to alleviate the executive shortage is for multinationals to take the risk and hire local middle management to take on the challenge of running the Chinese operations. The Chinese executives who speak English and have the international experience that multinationals so desire are still quite young in their careers, stuck in middle management and so don't necessarily possess the experience to hold high-level positions.

Therefore, many foreign companies ship over senior management and executives to run their offices in first-tier cities, and they can step in and be effective immediately because of the prevalence of English and the maturity of the market.

In second- and third-tier cities, however, foreign managers will have an extremely difficult time simply communicating with their employees, much less understanding the consumers they are catering to. In addition, it is difficult to convince a foreign executive, with family in tow, to relocate to a place with no international schools, few Western restaurants, and a small expatriate population. It is even more difficult for companies to convince Chinese employees from first-tier cities to pack up and move to these locations, seen as remote, underdeveloped, and poor.

So a solution to the problem could be to nurture that talent in the second- and third-tier cities while keeping control of the business from inside Beijing, Hong Kong or Shanghai.

But it comes with a warning. A constant headache for companies in China, both foreign and domestic, is how to retain their "rising stars". Many of these "rising stars" in China, particularly young ones, expect their careers to grow in tandem with the explosive growth of the economy.

That is not to say that there is a plethora of middle managers in the second- and third-tier cities, and there are many companies competing for their services. Being in such high demand, there are few workers who fit this profile who are either unemployed or active job seekers, making recruitment methods of HR departments and traditional recruitment agencies largely ineffective.

As a result, most multinationals return to the tried and tested solution of importing an expatriate to take on the challenge of running the Chinese operation.

It is no secret that another cause of China's executive talent shortage comes from how jobs are actually secured. The labor market in China sometimes goes through a "closed door" route where having the right connections is often the fastest path to successfully finding the right job. Of course this happens in every country and in every industry.

This tendency creates a distinct disadvantage for foreign companies in China that are trying to recruit qualified, high-level Chinese candidates because foreign companies simply often don't have the personal networks running through the local population that Chinese companies have. This also damages Chinese companies as the hiring process becomes more about who you know than what you know.

During my time supporting multinational companies, talent acquisition strategies, one of the constant battles with local Chinese hiring managers has been one of cultural diversity.

In the West we have been quick to identify that if we want the best employees for our country we must go outside and attract a permanent immigrant workforce.

I appreciate China would need to reform all of its scant immigration policies and even if that happened you would still face the problem I have faced convincing Chinese companies to install a foreigner to run the business. The fabric of Chinese society does not allow for Indians, Malaysians, Singaporeans or many others from Southeast Asia to enter the boardrooms of Chinese companies.

China is producing some of the world's brightest minds, and in time the shortage of executive talent will be overcome. The Chinese government has already developed initiatives to send its brightest political and industrial minds overseas not just to Europe and America but also to Africa and beyond.

This new band of executives will have a global approach to business, will have all the guanxi to survive a Chinese boardroom and all of this without having to hand over the keys of power to any old jolly foreigner.

The author is CEO of Column Associates, an independent executive search & human capital consultancy. The opinions expressed in the article do not necessarily reflect those of China Daily.

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