Qilu Bank's anti-fraud efforts safeguard resident's wealth

Recently, the Wuyingtan Branch of Qilu Bank in Jinan, Shandong province, received a thank-you letter from a customer surnamed Zhang, who was deeply grateful to the staff members of the branch for uncovering a case of fraud.

At the end of April, during the peak pension distribution period in Jinan, cashier Sun Yuqian at the Wuyingtan Branch assisted Zhang with her transactions. Through casual inquiries, Sun learned that Zhang needed to send a large sum of money to a distant recipient to purchase medicines for her leg pain. Given the high incidence of fraud cases targeting elderly individuals for the purchase of medications and health products in recent years, Sun suspected Zhang was becoming a victim of a scam. She repeatedly inquired and warned her to be cautious about the transfer.

However, Zhang became agitated after listening to Sun's words, claiming that the branch was restricting her freedom to transfer money and demanded an immediate transfer.

The branch manager and other staff members quickly learned about the issue. It was discovered that Zhang did not know the recipient personally but had received calls from the stranger who aggressively promoted so-called high-tech medications claiming to treat various difficult ailments and pledged to provide various award certificates.